About DHA

The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Humaid Al Qutami is the Chairman of the Board and Director-General of the Dubai Health Authority.

The DHA’s aim in Dubai is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. This is a direct translation of the objectives of the Dubai Strategic Plan 2015 launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centres (e.g. the Dubai Diabetes Center) and DHA primary health centres spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff. It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

 

Vision

Towards a healthier and happier community.

 

Mission

Transforming Dubai into a leading healthcare destination by fostering innovative and integrated care models and by enhancing community engagement

 

Values 

    • Consumer centricity – To prioritize the individual experience in the care delivery process through a coordinated set of services that are tailored to the needs, safety and preferences of the consumers, their families and their caregivers. Individuals, with their families and careers should be involved in decisions about their care and treatment.

 

    • Efficiency  – To maximize the value of healthcare services delivered by pursuing efficiency and appropriate allocation and utilization of resources.

 

    • Engaged and motivated workforce – To create a work environment that can motivate and attract talented healthcare workforce. The aim is to create engaged, attentive and accomplished workforce that provides distinctive and compassionate care and foster patient trust.

 

    • Accountability and transparency – To be accountable for delivering high quality healthcare services and accountable for the communities served.   A system of responsibility and accountability should be put in place to track the process of health related decisions and ensure that the process and results are transparent and clear to the public, patients, healthcare workforce and the communities served.

 

    • Innovation – To embrace an innovative and interdisciplinary approach to clinical care that strives to enhance the lives of the communities served.

 

    • Excellence – To aspire to the highest standards of excellence and professionalism in the provision of care.